Tech article

‘AI clog’: UK public bodies battle onslaught of chatbot-generated complaints

Publisher description: MPs’ offices, local authorities, lawyers, schools and more are receiving floods of grievances, requests and legal challenges, often complex to read and respond to

The Guardian | Nov 8, 2026 | Joanna Partridge

Automated excerpt

This phenomenon has been called “AI clog” by commenters. Before AI, objecting to a local planning application would have taken some time and effort. Others fear that organisations might start using AI tools to sift through AI-generated correspondence, with machine talking to machine.

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