AI article

Giving AI Agents a Memory of Your Crisp Inbox

Community description: AI agents forget everything. Every LLM call starts...

Dev.to | Oct 10, 2026 | Mabera

Automated excerpt

As part of Mergetober (open-source month with Cognee), I built a Crisp connector — wiring the shared-inbox support tool into Cognee so agents can answer questions about what customers actually asked. Crisp is a shared inbox — visitors chat with your team, conversations accumulate. At first glance it's simple: read conversations, feed them to Cognee.

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