Tech article

Anthropic bans users from ‘needless abusive or cruel behavior’ towards Claude

Publisher description: A spokesperson behind the tech company’s AI chatbot has not yet specified what counts as abusive or cruel content

The Guardian | Oct 9, 2026 | Uwa Ede-Osifo

Automated excerpt

Anthropic has barred users from exhibiting “sustained and needless abusive or cruel behavior” toward its models, as the company’s leaders continue to ponder machine consciousness. The Verge first reported the change in policy. A spokesperson for Anthropic, which is behind AI chatbot Claude, did not immediately respond to an inquiry about what could be considered “abusive or cruel”. In an online user policy, the San Francisco-based company noted that its ban would not apply to common user frustrations, model testing or “dark creative themes”. Anthropic’s usage policy previously contained restrictions on abusive conduct.

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