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The man who built Apple’s stores doesn’t buy Silicon Valley’s bet on AI shopping

Publisher description: Apple Store architect Ron Johnson says Apple's secret sauce has always been its people.

TechCrunch | Sep 21, 2026 | Jagmeet Singh

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Ron Johnson, 66, has heard predictions about the demise of physical retail before. AI may narrow the choices, Johnson told TechCrunch. After leaving Apple, Johnson took over J. C.

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