Tech article
Filed an Xbox Customer Support Ticket Recently? Xbox CEO Asha Sharma Might've Personally Responded to It - IGN
Publisher description: New-ish Xbox CEO Asha Sharma has had a busy first six months on the job, including killing the divisive "This is Xbox" marketing campaign, slashing Xbox Game Pass Ultimate's subscription price, and unfortunately also overseeing mass layoffs and development st…
NewsAPI | Sep 14, 2026 | Ryan McCaffrey
Automated excerpt
New-ish Xbox CEO Asha Sharma has had a busy first six months on the job, including killing the divisive "This is Xbox" marketing campaign, slashing Xbox Game Pass Ultimate's subscription price, and unfortunately also overseeing mass layoffs and development studio spin-outs. But as Sharma has gotten settled in her job, she's also been spending time understanding Xbox's products and customers in another way: by fielding customer support tickets.
Selected automatically from source text; not independently written or fact-checked. Read the original for full context.