AI article

Salesforce Koa builds on open weights but ships closed

Community description: Salesforce says Koa makes 3x fewer errors on its own CRM Bench, but the weights are proprietary and the model runs only on Salesforce infrastructure.

Dev.to | Sep 15, 2026 | techaiwire

Automated excerpt

Salesforce announced Koa on September 15, 2026, its first reasoning model built in house, and it is built on Nvidia's open-weight Nemotron. The delivery model is the part most coverage skipped. A model you cannot download, running only on one vendor's infrastructure, is a managed service with a model inside it.

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