Agents for Humans: an agent that refuses to guess what your letter says

Automated excerpt

Every country sends people letters they can't read. I live here, these letters come to me too, and I don't read Dutch. What it does A volunteer photographs or uploads the letter. Plainletter names the sender and the kind of letter, pulls out every amount, reference number and deadline, and marks each one on the letter with a numeral in the margin. My first deployed run put all sixteen lines of a letter into the CloudWatch traces: name, street, reference, amounts.

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