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How I Test an AI Support Agent: A Practical Testing Pyramid

Community description: A walkthrough of the six testing layers I use to catch regressions, policy drift, hallucinations, and...

Dev.to | Mar 10, 2026 | Ahmed Ashmawy

Automated excerpt

Unit tests cannot assess LLM output quality. Layer 4: Integration tests - Full stack with real database, real retrieval, real guardrails, mocked OpenAI. Integration tests exercise the full stack: real database, real retrieval, real guardrails, real tools.

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